Privacy Policy

Effective date: June 19, 2026  ·  Last updated: June 19, 2026

1. Introduction

This Privacy Policy explains how ProofDoggy (“we,” “us,” or “our”) collects, uses, and shares information when you use proofdoggy.com and the ProofDoggy service (the “Service”). By using the Service, you agree to the practices described here. This Policy works alongside our Terms of Service.

2. Information We Collect

Information you provide. When you create an account or subscribe, we collect your name, email address, and account credentials. When you purchase a paid plan, billing is handled by our third-party payment processor; we receive limited transaction details (such as plan, status, and the last digits of your card) but do not store your full payment card number.

Content you upload. We process the documents, images, and text you submit for analysis (“User Content”). This content may include property and marketing information, and may contain personal information about you or third parties that you choose to include.

Information collected automatically. Like most websites and apps, we may automatically collect usage and device information — such as IP address, browser type, pages viewed, and audit activity — and we use cookies and similar technologies to keep you signed in and to operate the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service and generate your analysis results;
• Create and manage your account, subscription, and access tokens;
• Process payments and send transactional messages (such as welcome, billing, and account emails);
• Enforce usage limits, secure the Service, and prevent abuse;
• Respond to your support requests and comply with legal obligations.

4. AI Processing of Your Uploads

To analyze your User Content, we transmit it to third-party artificial-intelligence providers, including Google Gemini, which process it on our behalf to generate your results. Your uploads are sent for the purpose of providing the Service to you.

These AI providers process your content under their own terms and privacy practices. We encourage you to avoid uploading information you do not wish to be processed by a third-party AI service, and to ensure you have the right to submit any client or third-party information your uploads contain.

5. How We Share Information

We do not sell your personal information. We share information only as needed to operate the Service, with categories of providers such as:

• AI providers (such as Google Gemini) to analyze your uploads;
• Cloud hosting and infrastructure (such as Google Cloud) to run the Service and store account data;
• A payment processor to handle subscriptions and billing;
• An email service provider to send account and transactional messages.

We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer (such as a merger or acquisition).

6. Cookies & Tracking

We use cookies and similar technologies to keep you signed in (including session/access tokens), remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though disabling them may affect how the Service works.

7. Data Retention

We retain account and subscription information for as long as your account is active and as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account information as described below.

8. Data Security

We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

9. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To make a request, contact us at the email below, and we will respond as required by applicable law.

California residents: we do not sell your personal information, and you may exercise the rights described above without discrimination. You can manage your subscription and much of your account information directly through your account page at any time.

10. Children’s Privacy

The Service is intended for real estate professionals and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us so we can remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above, and material changes may be communicated through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance.

12. Contact

Questions or requests about your privacy? Reach us at support@proofdoggy.com.